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Sales Support

Ensuring a smooth and consistent buying process with dedicated support at every step

Pre-Sales

→ Our skilled technicians analyze your needs and offer tailored product information and technical guidance to suit your organization.

→ Smart-i provides telephonic and email support Monday to Saturday, 9:00 AM to 8:00 PM, resolving all your queries promptly.

During the Sale

→ We rigorously adhere to contract provisions, conducting multiple quality inspections to meet product standards and ensure customer satisfaction.

→ Upon delivery, our team provides comprehensive equipment operation instructions, including installation, maintenance, and training guides, to ensure smooth operation for the customer.

Post-Sales

→ Smart-i offers a one-year warranty on all manufactured and distributed products, with post-warranty defect repairs available at ₹ 590/hour.

→ For installation, post-installation, or other issues, our engineers are available for on-site assistance if online or remote support is insufficient.